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Privacy policy

We will only collect personal data where this is relevant to us, and we will only collect personal data where it is relevant to your activity at Circular Food Technology ApS. When collecting, processing and using your personal data, we always comply with all relevant legal provisions. We will only keep your personal data for as long as we are either legally obliged to do so, or for as long as is relevant to the purpose for which it was collected.

Information we collect
If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you are using our web shop. We may collect information such as name, email address, postal address, delivery address (if different from postal address), telephone number and payment details. Circular Food Technology ApS collects and processes your personal data when you do the following:
- Visit our website
- Make a purchase of our products
- Subscribe to our newsletter

The data controller
The data controller for the collection, processing and use of your personal data on www.agrainproducts.com is Circular Food Technology ApS, Pilestræde 35B, 1. tv, 1112 København K, cvr nr. 39615231

Processing basis and purpose
We collect your general contact information such as name and address in order to deliver the product or service you have purchased from us. We collect your e-mail address in order to send you an order confirmation and a delivery confirmation. When you pay for your product or service, we collect your name, card details and IP address. The information collected during the payment transaction is used and stored only for the purpose of processing the payment and fulfilling the agreement entered into. When completing payments, some of your data will be disclosed to PensoPay, including information necessary to complete or support the payment, such as the total purchase amount and billing information. If you have given us your consent during the registration process or on our website, we will use your email address to send you a newsletter. You can unsubscribe from the newsletter at any time. All newsletters also contain an unsubscribe link. Where the processing of personal data is based on your consent, you have the right to withdraw that consent at any time. Unfortunately, if you do not wish to provide the personal data required to complete a purchase of a product, you will not be able to purchase products from us on our website. Your data (except your e-mail address, if you have consented to its processing for the purpose of receiving offers) will be deleted 100 years after you have received your product or service.

Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries. We host our website with Shopify and payment system through PensoPay, who act as our data processor. All personal data that you provide on our website will be stored in Shopify's data centres. We use external companies as suppliers to provide our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data as instructed by us and in accordance with the data processor requirements of the law. We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights
As the data subject, you have a number of rights which we must ensure are fulfilled at all times. You have the right to request us to:
- access and rectify/amend your personal data
- erase personal data

You also have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority. If you no longer wish us to process your personal data or wish us to restrict the processing of your personal data, you can also send us a request to this effect to our email address contact@agrainproducts.com.